The transport
Each book or photograph will benefit from specific tailor-made
packaging 
adjusted to its format and fragility.
First inserted into a propylene wallet, then wrapped in tissue paper,
the print is lastly placed in a semi-rigid cardboard envelope
to avoid the risk of creasing.
All documents about identification and authenticity of artworks
are delivered in a separate mail.

The shipment
Every order requires a period for processing and delivery,
which varies from one to two weeks depending on the destination country.
Next delivery dates are indicated during your order.
A tracking number (La Poste, Colissimo or DHL) is also sent before shipment.
If your package is incomplete or damaged, please inform us immediately upon receipt

by specifying "subject to reservations" on the delivery note.
For urgent requests, please do not hesitate to contact us
in order to reduce the indicated periods.

The free return
Pursuant to the Hamon Act (consolidation of the Châtel Act),

you have a period of 14 days, as from receipt of the package,
in which to exercise your cancellation right.
For any exchange or request for a refund, we invite you to contact us directly
by email through the customer services department on +33 (0)6 19 84 36 37
(cost of a local call from a landline or mobile)
from Monday to Friday between 10am and 7pm
or by email to contact(at)morethanagallery(dot)com.


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